Privacy Policy

Last Updated: October 14, 2026

1. Introduction

Welcome to Auxillion Lifecare. We are committed to protecting your personal information and your right to privacy. This Privacy Policy governs the privacy policies and practices of our website, services, and associated applications. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us.

2. Information We Collect

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products, when participating in activities on the website, or otherwise contacting us. The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use.

• Personal Data: Name, email address, phone number, and professional affiliation (e.g., clinic/hospital name) submitted via our contact forms.
• Pharmacovigilance Data: Information submitted through our Adverse Event Reporting tool, including reporter details and descriptions of product-related events, which are strictly used for patient safety monitoring.
• Automated Network Data: We automatically collect certain information when you visit, use, or navigate the site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our website.

3. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

• To facilitate communication: To respond to your inquiries, support requests, and business proposals.
• For Patient Safety & Regulatory Compliance: To process, investigate, and report adverse events to relevant health authorities as mandated by pharmaceutical regulations.
• To protect our Services: To keep our website safe and secure (for example, for fraud monitoring and prevention) and to track network traffic analytics to optimize user experience.

4. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. Auxillion Lifecare does not sell, rent, or trade your personal data to third parties.

We may process or share your data that we hold based on the following legal basis:

• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as pharmacovigilance reporting to medical regulatory boards.
• Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

5. Cookies and Tracking Technologies

We use session-based tracking technologies to collect network analytics and location data to analyze website traffic and optimize our digital infrastructure. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website.

6. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or pharmacovigilance regulatory requirements). No purpose in this policy will require us keeping your personal information for longer than necessary to fulfill the operational mandate.

7. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. Our internal databases are protected by strict access controls, and sensitive data (such as adverse event reports) are restricted to authorized compliance personnel only. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

8. Contact Us About This Policy

If you have questions or comments about this policy, or wish to review, update, or delete the personal information we have collected from you, you may contact our Data Protection Officer at: